Since Genshin Impact expanded to be available on Mobile, PC, PS4 and PS5 players have wanted to transfer saves between platforms. Especially for those who jumped into the game before it was available in so many places, transfering save data is vital. The game has a gacha system and certain characters are only available for a limited time, so those early saves can house a precious Ganyu or Albedo, which players understandably don't want to lose.

This guide takes you through how cross-save works, which platforms it supports and how to transfer your saves from one place to another so you can maintain one save file.

Which Platforms Include Cross-Save?

Thoma fixing merchant problems

Originally save data could only be transfered between PC and mobile but this was changed in an update. Genshin Impact now supports cross-save between PC, Mobile, PS4, and PS5.

Related: Genshin Impact's Raiden Shogun Should Have Been The Dendro Archon

How To Use Genshin Impact's Cross Save Feature

Genshin Impact Artifact Domain Clear Pool And Mountain Cavern
Genshin Impact Artifact Domain Clear Pool And Mountain Cavern

The cross save ability is linked to your email address. This means that you can access your save game on any platform as long as you use the same email address and password to log in. The feature works easily between mobile and PC but is a little more complex for PS consoles.

How To Transfer Genshin Impact Save Data From PS4 of PS5 To PC

As standard your PlayStation save will be linked to your PSN, rather than directly to your email address. In order to enable cross-save you'll need to follow these steps:

  • Log into Genshin Impact on your PS4 or PS5
  • Go To Settings > Account > User Center
  • Select Link Account
  • Enter your Email Address

This will create a Mihoyo account which is linked to your PSN. You can then log into this account on your PC to access the PS save data.

Related: Genshin Impact: Every Playable Character's Age, Height, And Birthday

How To Transfer Genshin Impact Save Data From PC To PS4 or PS5

If your save data is on the PC, the process is pretty much identical, except that you'll already have a Mihuyo account which needs to be linked to the PS4/PS5. Simply follow these steps:

  • Log into Genshin Impact on your PS4 or PS5
  • You'll be prompted with a pop-up to link your Mihuyo account to your PSN
  • Follow these steps and your PC save should be accessible from your PlayStation 4 or 5.

Note: Once your PSN and Mihuyo accounts are linked they cannot be unlinked. If you have two seperate saves and wish to maintain both then DO NOT link the accounts.

Does Cross Save Have Restrictions?

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There are a couple of restrictions in place when transfering saves. If you have the Playstation exclusive glider and sword then you cannot use these when playing on PC or Mobile. They are only available when playing on the PS4 or PS5.

If you're puchasing anything in-game, including a Battle Pass or Blessing of the Welkin Moon, you'll need to do this either via the Mihuyo top up centre, or from the device you created your account on.

Genesis crystals will only be usable on the console they are purchased on, so they need converting to Primogems before they can be accessed from a different device.

Next: Genshin Impact Complete Guide And Walkthrough