Nintendo has acknowledged that the Switch's joy-con drift is a problem, but is it doing enough to remedy the issue?
There is a lot of good to say about the Nintendo Switch, definitely more good than bad. However, the console does have a few cons. Its online services are subpar, especially the odd voice chat situation, and its controllers aren't the easiest ones in the world to hold for prolonged periods of time. Speaking of which, it's another issue with the Switch's joy-cons which looms the largest.
The dreaded joy-con drift. It's a problem which has been present since shortly after the Switch launched and doesn't seem to have been fixed. Switch owners began to notice that the joy-con would react as if it was being used even when left completely alone. Nintendo has addressed the problem and even offered to fix joy-cons in some cases, but is it doing enough?
Nintendo president Doug Bowser recently gave The Verge a somewhat vague response when directly asked about the joy-con drift issue. Bowser said that Nintendo is always trying to improve its products, and encouraged consumers not having a "great experience" to contact customer support. The trouble is, it seems as if newer models of the Switch are still suffering from the same drift issues.
That would suggest one of two things. Either Nintendo isn't trying to fix the issue, or it doesn't know what the cause is and hence isn't sure how to fix it. We're not sure which one of those would be more worrying. If Nintendo is aware of what's causing drift but just isn't fixing the issue then that's a big problem. Plus, if it is a fixable issue, it should make its offer to fix the problem more widespread.
As for the Switch Lite, Nintendo's brand new console has already started showing drift issues too. If Nintendo knows what the issue is then it isn't doing enough to fix it in already-sold consoles or brand new ones it seems. If it hasn't yet figured it out, then it's impossible to know how much work is going into discovering the problem unless its bosses tell us. Either way, we the consumers need to know what Nintendo's doing about Joy-Con drift.