Gearbox and 2K have hit the headlines this week with the release of a Borderlands 3 trailer, as well as the news that for owners of the original Borderlands on PC a free upgrade to the Game Of The Year edition is coming. At least, it is if you own a copy on Steam. Anyone who owns Borderlands on a disc appears to be fresh out of luck.

The announcement stated that Borderlands would be returning to PC, Xbox One and Playstation 4 in the form of Borderlands: Game Of The Year Edition. This remastered edition features all four add-on packs, new weapons, gold chests and keys and graphical upgrades. There have also been some other changes, including an option to display a Borderlands 2 style mini-map, a simplified inventory and auto pickups for ammo and health as well as tweaks which are said to make the final boss a tougher challenge.

The new edition is set to be a free upgrade for PC users. There’s just one problem. Anyone who has a disc version of the game will be unable to claim the upgrade, unless they have already converted their copy to a digital version.

Previously owners of the physical version of Borderlands could access a Steam tool, known as the Borderlands Granting tool. It allowed players to convert their physical copy to a digital edition, which then appeared in their Steam library. This tool was removed from Steam on March 27. Then, on March 28, the announcement about the free upgrade was made.

Related: Borderlands 3 Reveal Trailer Breakdown: Everything We Know So Far

By removing the conversion tool prior to the announcement, anyone who never got around to blowing the dust off the Borderlands disc they’ve had sitting on a shelf for the last few years, is now unable to convert the code and take advantage of the free upgrade offer.

via ebgames.ca

Players are hoping that Gearbox will make moves to allow PC disc owners to manually add their codes to Steam, as an alternative to the now removed tool. Certainly that would make sense. After all physical discs were still a common way to buy PC games when the original Borderlands was released back in 2009. It seems unfair that anyone who didn’t realize the conversion tool existed prior to this announcement is now missing out.

As yet there is no word from Gearbox or 2K about why the tool was removed or if an alternative will be offered.

Borderlands: Game Of The Year Edition will be available for PC, Xbox One and PlayStation 4 on April 3.