While The Sims 4 is generally a stable game, it does still have its moments. Sometimes you'll notice that your sim may freeze, get stuck in a loop or become trapped somewhere in your house. In these circumstances, unless you're trying to kill them, you can solve the issue by resetting your sim.
There are several different ways to reset your sims in The Sims 4. Here we take a look at the options available. For players on console, not every cheat will work but since the number of cheats you have access to is constantly changing, we've included the console-specific buttons where possible so you can try out different reset methods.
10 Back Everything Up
If possible save your game before using cheats. This will ensure that if you accidentally change something you didn't intend to, or make a misclick, you can go back to a previous point.
While the reset may not have happened, saving the game then restarting it and loading back in could also help solve any problems.
9 Open The Cheat Console
On the PC or Mac you need to press ctrl, shift, and c simultaneously to activate the cheat console. If you've done it correctly you'll see a blank text box appear in the top left-hand side of your screen.
On the PS4 or Xbox One you'll need to hold down all four triggers at the same time. This should give you the same box you'd see on the PC or Mac.
8 Activate Cheats
The first thing you need to do is activate the cheats. Be aware that activating cheats on a console will disable the Achievements and Trophies.
This command is the same on all platforms and requires you to type "testingcheats on" including the space, into the box, and then hit enter. If this doesn't work try "testingcheats true".
If you've been successful you should see the message testing cheats enabled appear below the text box.
7 Try Methods One By One
The first few ways to rest your sim require using cheats. On console especially this can be a little hit and miss so we recommend trying them one at once to see which works best for you.
Generally, we use the cheat menu, teleport option, and cheat code in that order. If none of these work we've included a couple of more extreme methods that don't require cheats. These are only recommended if you are desperate but they will solve stubborn issues.
6 Use A Cheat Code
With testing cheats enabled you can also use a cheat code to reset your sims. Simply type "resetsim FirstName LastName" using the name of your sim. Make sure you spell it correctly and use capital letters where needed.
You can use this to reset any sim in your household, not just the one you are controlling. They will just jump to a random area on your lot.
5 Use The Cheat Menu
Once testing cheats are enabled PC and Mac users can hold the shift button and then click on the sim that needs resetting. This will give you a menu from which you can select Reset Object (Debug). Your sim will now jump a little and unfreeze, resetting their wishes and moodlets but keeping their needs the same.
Not all cheats work on the console version but you can test any shift-click cheats by hitting A and B simultaneously on Xbox One or X and O simultaneously on PlayStation 4 to access the equivalent menu.
4 Teleport Your Sim
With cheats activated the shift-click menu will also allow you to teleport your sim. To do this make sure the sim you want to reset is currently being controlled. Next, find the space you want to teleport them to. Finally shift-click (or equivalent) the ground in that location and select "teleport here" from the menu.
Your sim should now teleport to that space as if they had the ability from the wellness trait. It should stop them from being trapped without adjusting anything else.
3 Go Into Create A Sim
You can also go into create a sim using the shift-click menu. While this won't always work, it does put your sim into a new state and place so can help with weird glitches.
You can also access create a sim through a vanity table or dresser and selecting the create new outfit option.
2 Travel With Your Sims
You can also bring up the map and choose to travel with your sims, either just the one that needs resetting or the entire household. Since traveling essentially puts them all in a new location it works the same way as teleporting.
The advantage of traveling is that it will also reset the entire lot so if some of your item interactions are also being glitchy this solution is the best one to try first.
1 Taking Extreme Measures
If nothing else has worked the ultimate reset involves using the manage world menu to move your sim into a new household and back to their old one, or even to move the entire family to a new lot.
Before you employ anything this extreme we advise saving everything in case things go wrong. Also, remember that moving an entire household to a new location will either sell all your furniture or place it all in your household inventory. You cannot move to a new home then move back to the nicely furnished one you just vacated unless you can replace it from the gallery or your library.